Lawrence Livermore National Laboratory

Linux Support Technician - Clearance Required

Location:  Livermore, CA
Category:  Technicians/IT
Organization:  Computing
Posting Requirement:  External DOE Q or Top Secret
Job ID: 107555
Job Code: Systems & Network Technologist (593.2) / Systems & Network Sr. Technl (593.3)
Date Posted: September 22 2020

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Join us and make YOUR mark on the World!

Come join Lawrence Livermore National Laboratory (LLNL) where we apply science and technology to make the world a safer place; now one of 2020 Best Places to Work by Glassdoor!

We have an opening for a Linux Support Technician to provide Linux support for unclassified and/or classified systems in a heterogeneous environment to solve a variety of complex technical problems in a timely manner. You will be responsible for installing, configuring, securing and maintaining systems, as well as loading layered products and troubleshooting system problems. This position is in the Information Technology Operations (ITO) Division in the Computing Directorate.
This position will be filled at either the 593.2 or 593.3 level depending on your qualifications. Additional job responsibilities (outlined below) will be assigned if you are selected at the higher level.
Essential Duties
- Install new computer system hardware and upgrades.
- Install and configure printers and other peripherals.
- Install and configure operating systems, computer security and applications software.
- Secure computer systems and monitor to ensure that they are in compliance with
  Department of Energy (DOE) – mandated orders.
- Diagnose and resolve moderately complex system, printer, and network problems.
- Provide technical assistance to the user community.
- Maintain appropriate technology, computer security, and safety training.
- Perform other duties as assigned.
In Addition at the 593.3 Level
- Perform complex installations and configurations.
- Diagnose and resolve complex system and network-related problems.
- Provide advanced technical assistance to the user community.
- Associate’s Degree in a computer-related field or equivalent combination of technical training and experience.
- General working knowledge of desktop and/or server computer hardware and operating systems (viz., RedHat Enterprise Linux and/or RedHat Fedora).
- Experience and knowledge of administering, troubleshooting, maintaining, and repairing Linux computer systems.
- Experience with and knowledge of the skills needed for a customer support role to include a focus on listening, rapport-building, good communication skills, friendly and approachable nature, and courtesy and patience.
- Effective interpersonal and verbal and written communications skills, with the ability to interact with customers and team members.
- Experience with and knowledge of Linux computer security protocols to manage user accounts, as well as control and monitor access.
In Addition at the 593.3 Level
- Advanced knowledge of Linux operating systems and associated computer hardware.
- Significant experience developing tools and utilities.
- Significant experience resolving complex system and network-related problems.
Desired Qualifications
- Professional computer certification (e.g., RHCSA, RHCE, CompTIA A+, CompTIA Security+).
- Experience securing computer systems, writing security plans, and monitoring activity to ensure compliance with DOE mandated orders.
- General working knowledge of network hardware, software, protocols, and principles.

Pre-Employment Drug Test:  External applicant(s) selected for this position will be required to pass a post-offer, pre-employment drug test.  This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Security Clearance:  This position requires an active Department of Energy (DOE) Q-level clearance or active Top Secret clearance issued by another U.S. government agency at time of hire.  For additional information, please see DOE Order 472.2


Note:   This is a Career Indefinite position. Lab employees and external candidates may be considered for this position.

About Us

Lawrence Livermore National Laboratory (LLNL), located in the San Francisco Bay Area (East Bay), is a premier applied science laboratory that is part of the National Nuclear Security Administration (NNSA) within the Department of Energy (DOE).  LLNL's mission is strengthening national security by developing and applying cutting-edge science, technology, and engineering that respond with vision, quality, integrity, and technical excellence to scientific issues of national importance.  The Laboratory has a current annual budget of about $2.3 billion, employing approximately 6,900 employees.


LLNL is an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, protected veteran status, age, citizenship, or any other characteristic protected by law.